Voice Biometrics 10115 November 2013 by Nuance Communications UK
Voice Biometrics is a technology that is increasingly being adopted by organizations around the globe that include financial institutions, telecommunication services providers and other enterprises that require validating the identity of customers within customer care channels.
For example, the largest financial institutions in the United States, Canada, the UK, Israel and Australia have deployed, or are in the process of deploying, voice biometrics.
Yet the technology is not fully understood by many. This document provides an initial introduction into voice biometrics to allow business leaders within enterprises to understand what voice biometrics is and how it can be used within their organization's interaction solutions.
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Voice Biometrics 101